Frequently Asked Questions (FAQ)

General Questions:

What services do you offer?

At Reliable Travel and Tours, we offer a range of services to make travel easy for you:

  • Airline tickets (both domestic and international)

  • Travel insurance and trip protection

  • Bus tours to the U.S. and Canada

  • Europe tours with easy installment plans

As a trusted Filipino travel agency in Toronto, we specialize in helping families, groups, and individuals book safe and affordable trips - whether it's for vacation, visiting loved ones, or spiritual journeys.

Are you a licensed travel agency?

Yes, we are fully licensed in the Province of Ontario. Our registration number is 50022578.

Do you cater specifically to Filipino travelers?

Most of our clients are Filipino residents of Canada, and we proudly serve the Filipino-Canadian community. But we also help many non-Filipino clients, including spouses, friends, co-workers, and neighbors who travel with our group tours or book flights through us.

If you're looking for a friendly and reliable travel agency - Filipino or not - we’d love to help you plan your next trip.

Where are you based and how can I contact you?

We are a home-based Filipino travel agency in Toronto, Canada, proudly serving the Filipino-Canadian community and beyond. Most of our long-time clients simply call us or send us a message on Facebook Messenger to book or inquire.

However, we understand that first-time customers may prefer to meet in person - and we welcome walk-ins by request or appointment. Just contact us first so we can arrange a convenient time.

You can reach us through:

Airline Tickets:

Do you book international and domestic flights?

Yes, we do both! Whether you’re flying within Canada or booking an international trip, we can search, quote, and issue your airline tickets. We use a Global Distribution System (GDS) and issue tickets through a reliable consolidator to find the best available fares.

How do I request a fare quote?

Just send us a message on Facebook or give us a call:

(416) 690-9683 or (416) 803-6316

We’ll respond as soon as possible with flight options that fit your needs.

Do I have to pay to ask for a fare quote?

No, there’s no charge for a basic fare search. If you just need a simple roundtrip or one-way quote, we’re happy to check for free. For more complex routes (like multi-city flights or multiple stopovers), we recommend calling us so we can guide you properly and help avoid booking mistakes.

Can you help me find cheaper flight options?

Yes, we can help - especially if your travel dates are flexible. As a Filipino travel agency in Toronto, we often help families and balikbayan travelers find affordable options for their trips to the Philippines, Asia, Europe, or other destinations. Just give us your travel window, and we’ll search for cheaper alternatives or give you multiple options to choose from.

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